Last Mile Delivery
Last Mile Delivery
Our White glove delivery is designed to provide a high level of service and
attention to detail, making it especially appealing for valuable or delicate items. Here are some key features and benefits:
Careful Handling
Delivery personnel are trained to handle items safely and securely, minimizing the risk of damage during transport.
Items are often packed with extra padding and protection to ensure they arrive in perfect condition.
In-Home Setup
For items like appliances or furniture, the team may not only deliver but also install or assemble the products in the desired location.
They help position items exactly where you want them, making sure everything fits and looks good in your space.
Removal of Packaging
After delivering and setting up the item, the delivery team typically removes all packaging materials, such as boxes, bubble wrap, leaving your home clean and clutter-free.
Scheduling Flexibility
Our in-depth knowledge in using routing software like Dispatch Track significantly enhances efficiency and accuracy of complex demands. We optimize delivery routes in real-time, reducing fuel costs and travel time. We make data-driven adjustments and keep customers informed about their delivery status. Additionally, our proprietary ©Recon software also offers valuable insights through analytics and reporting tools, helping logistics managers identify trends and areas for improvement.
Additional Services
Our services offer to remove and dispose of old furniture or appliances, which can be particularly helpful when upgrading.
We offer options for personalized delivery preferences, such as handling specific delivery instructions.
Ideal for High-Value Items
Our service is often used for luxury goods, and heavy furniture, where the stakes for damage or mishandling are higher.
Customer Experience
Our priority is to deliver a stress-free, seamless experience that is backed by a commitment to exceptional customer service and satisfaction. We track key performance indicators (KPIs) and measure customer experience through metrics like Net Promoter Score (NPS) and satisfaction surveys, ensuring that every need is met throughout the delivery process. From pickup to final setup in your home, we aim to provide a smooth, high-quality experience that meets our high standards and leaves you completely satisfied.
